Quality guarantee
The Squffy guarantee
Embroidered, hardware-warrantied, made to order in our Dutch studio. If something isn't right, we make it right.
Questions about a product or warranty? Our team replies within 24 hours on business days.
Stitched, not printed
Every name is embroidered into the webbing in our Dutch studio and hand-checked before it ships. No laser print, no fade, no shortcut.
Personalized in the Netherlands
We personalize collars and leashes with embroidery and engrave dog tags in Veghel, the Netherlands. Dog pins are hand-painted enamel accessories. We check and pack orders before shipping.
Real customer support
Questions about sizing, personalization or an order? We reply within 24 hours on workdays, no scripts, no bots.
Satisfaction promise
Not happy with your order? Contact us within 14 days for a return, replacement or refund, except on personalized items, which are made just for you.
1-3
Personalized in 1 to 3 business days
100%
Stitched, not printed
NL
Personalized in the Netherlands
EU
EU shipping
Damaged in transit?
If your order arrives damaged, contact us within 7 calendar days of receipt with a photo. We send a free replacement.
Statutory warranty
Every item is covered by statutory warranty under EU consumer law. If you have questions about the warranty on a specific product, reach out via our contact form.
Got a question about a product?
Our team is here to help; reach out via the contact form.
Contact form