Quality guarantee

The Squffy guarantee

Embroidered, hardware-warrantied, made to order in our Dutch studio. If something isn't right, we make it right.

Questions about a product or warranty? Our team replies within 24 hours on business days.

Stitched, not printed

Every name is embroidered into the webbing in our Dutch studio and hand-checked before it ships. No laser print, no fade, no shortcut.

Made to order

We start your collar the day you order. No warehouse stock, every piece is built fresh for one dog.

Dutch craft, EU shipping

Designed and finished in Veghel, the Netherlands. Sent across Europe with tracked, eco-friendly packaging.

Real customer support

Questions about sizing, personalization or an order? We reply within 24 hours on workdays, no scripts, no bots.

2-year hardware warranty

Every buckle, D-ring and clasp is covered for 2 years against breakage. If hardware fails, we replace it.

Satisfaction promise

Not happy with your order? Contact us within 14 days for a return, replacement or refund, except on personalized items, which are made just for you.

1-3

Made in 1 to 3 days

100%

Stitched, not printed

Made in the Netherlands

EU shipping

Damaged in transit?

If your order arrives damaged, contact us within 7 calendar days of receipt with a photo. We send a free replacement.

Made in the Netherlands

Every Squffy collar, leash, dog pin and tag is stitched and hand-checked in our studio at Voltaweg 14 in Veghel, the Netherlands. We stand behind every parcel that leaves the door.

Statutory warranty

Every item is covered by statutory warranty under EU consumer law. If you have questions about the warranty on a specific product, reach out via our contact form.

Got a question about a product?

Our team is here to help, reach out via the contact form.

Contact form